{"id":4755,"date":"2026-03-18T16:34:47","date_gmt":"2026-03-18T15:34:47","guid":{"rendered":"https:\/\/wordpresstest.musikinstrumente-freyer.de\/?page_id=4755"},"modified":"2026-07-01T12:47:35","modified_gmt":"2026-07-01T10:47:35","slug":"agb","status":"publish","type":"page","link":"https:\/\/www.musikinstrumente-freyer.de\/en\/agb\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4755\" class=\"elementor elementor-4755\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-150b65f e-flex e-con-boxed e-con e-parent\" data-id=\"150b65f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fef8689 elementor-widget elementor-widget-spacer\" data-id=\"fef8689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-300801d e-flex e-con-boxed e-con e-parent\" data-id=\"300801d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca88406 elementor-widget elementor-widget-heading\" data-id=\"ca88406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802cc64 elementor-widget elementor-widget-text-editor\" data-id=\"802cc64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Holz- &amp; Blechblasinstrumente Simon Freyer<\/strong><br \/>Dillinger Str. 62, 61381 Friedrichsdorf, Deutschland<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d116675 elementor-widget elementor-widget-text-editor\" data-id=\"d116675\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 1 Scope<\/h2><p class=\"isSelectedEnd\">(1) These General Terms and Conditions (GTC) apply to all orders placed by consumers and businesses (hereinafter referred to as the \u201cCustomer\u201d) via the Seller\u2019s online shop.<\/p><p class=\"isSelectedEnd\">(2) A consumer within the meaning of Section 13 of the German Civil Code (BGB) is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.<\/p><p class=\"isSelectedEnd\">(3) An entrepreneur within the meaning of Section 14 of the German Civil Code (BGB) is a natural or legal person or a partnership with legal capacity.<\/p><p>(4) Any deviating terms and conditions of the Customer shall not be recognised unless the Seller expressly agrees to their validity.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4cfb1c elementor-widget elementor-widget-text-editor\" data-id=\"d4cfb1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 2 Conclusion of the contract<\/h2><p class=\"isSelectedEnd\">(1) The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue.<\/p><p class=\"isSelectedEnd\">(2) By clicking the \u201cBuy\u201d button, the customer places a binding order for the goods contained in the shopping basket.<\/p><p class=\"isSelectedEnd\">(3) The seller will confirm receipt of the order by email. This confirmation of receipt does not yet constitute acceptance of the contract.<\/p><p class=\"isSelectedEnd\">(4) The contract is only concluded by:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">an express order confirmation or<\/p><\/li><li><p class=\"isSelectedEnd\">the dispatch of the goods<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(5) The text of the contract is stored by the seller. The order details and these General Terms and Conditions are sent to the customer by email.<\/p><p>(6) The contract language is German.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3548e5 elementor-widget elementor-widget-text-editor\" data-id=\"d3548e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 3 Prices and Terms of Payment<\/h2><p class=\"isSelectedEnd\">(1) All prices are quoted in euros and include VAT at the statutory rate.<\/p><p class=\"isSelectedEnd\">(2) Any additional delivery charges will be clearly displayed during the ordering process.<\/p><p class=\"isSelectedEnd\">(3) The following payment methods are available:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">Prepayment<\/p><\/li><li><p class=\"isSelectedEnd\">PayPal<\/p><\/li><li><p class=\"isSelectedEnd\">Credit card<\/p><\/li><li><p class=\"isSelectedEnd\">Sofort\u00fcberweisung (if offered)<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(4) The purchase price is due immediately upon conclusion of the contract.<\/p><p>(5) In the event of late payment, the seller reserves the right to charge interest on arrears at the statutory rate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78f2ba2 elementor-widget elementor-widget-text-editor\" data-id=\"78f2ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 4 Delivery and shipping<\/h2><p class=\"isSelectedEnd\">(1) Delivery shall be made to the delivery address provided by the customer.<\/p><p class=\"isSelectedEnd\">(2) The delivery time within Germany is usually 2\u20135 working days, unless otherwise stated.<\/p><p class=\"isSelectedEnd\">(3) Should a product be unavailable, the customer will be informed immediately. Any payments already made will be refunded.<\/p><p class=\"isSelectedEnd\">(4) Partial deliveries are permitted, provided they are reasonable for the customer.<\/p><p class=\"isSelectedEnd\">(5) For consumers, the risk of accidental loss of the goods shall not pass to the customer until the goods are handed over.<\/p><p class=\"isSelectedEnd\">(6) For businesses, the risk shall pass to the transport company upon handover.<\/p><p>(7) For deliveries outside the EU, additional customs duties and taxes may apply, which are to be borne by the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2adc938 elementor-widget elementor-widget-text-editor\" data-id=\"2adc938\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 5 Returns Policy<\/h2><p class=\"isSelectedEnd\">Consumers are entitled to a statutory right of return.<\/p><p>The cancellation policy and the cancellation form are provided to the customer separately during the ordering process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d20a1d elementor-widget elementor-widget-text-editor\" data-id=\"5d20a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 6 Voluntary 30-day return policy<\/h2><p class=\"isSelectedEnd\">(1) In addition to the statutory right of return, the seller grants a voluntary right of return for a period of 30 days from receipt of the goods.<\/p><p class=\"isSelectedEnd\">(2) The following conditions apply:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">unused goods<\/p><\/li><li><p class=\"isSelectedEnd\">in perfect condition<\/p><\/li><li><p class=\"isSelectedEnd\">complete set of accessories<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(3) The following are excluded from the right of return:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">custom-made items<\/p><\/li><li><p class=\"isSelectedEnd\">Hygiene items (e.g. mouthpieces, reeds once used)<\/p><\/li><li><p class=\"isSelectedEnd\">Wear parts<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(4) The customer shall bear the costs of the return shipment, unless otherwise agreed.<\/p><p>(5) The statutory right of return remains unaffected by this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49eb766 elementor-widget elementor-widget-text-editor\" data-id=\"49eb766\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 7 Warranty (Liability for defects)<\/h2><p class=\"isSelectedEnd\">(1) The statutory warranty rights apply.<\/p><p class=\"isSelectedEnd\">(2) For consumers, the warranty period is 24 months from receipt of the goods.<\/p><p>(3) For businesses, the warranty period is 12 months.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61e5c62 elementor-widget elementor-widget-text-editor\" data-id=\"61e5c62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 8 Warranty Terms (Voluntary Warranty)<\/h2><p class=\"isSelectedEnd\">(1) The seller also provides a voluntary 5-year warranty on woodwind and brass instruments.<\/p><p class=\"isSelectedEnd\">(2) The warranty applies exclusively to material and manufacturing defects.<\/p><p class=\"isSelectedEnd\">(3) The following are excluded from the warranty:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">Wear parts<\/p><\/li><li><p class=\"isSelectedEnd\">Damage caused by improper use<\/p><\/li><li><p class=\"isSelectedEnd\">Damage caused by lack of care<\/p><\/li><li><p class=\"isSelectedEnd\">External influences (e.g. dropping, moisture)<\/p><\/li><li><p class=\"isSelectedEnd\">Accessories and consumables<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(4) The following conditions must be met to claim under the warranty:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">Presentation of the proof of purchase<\/p><\/li><li><p class=\"isSelectedEnd\">Proper use of the instrument<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(5) The warranty shall be fulfilled, at the seller\u2019s discretion, by:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">Repair or<\/p><\/li><li><p class=\"isSelectedEnd\">Replacement<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(6) The warranty applies within the European Union.<\/p><p>(7) Statutory warranty rights remain unaffected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e315c9 elementor-widget elementor-widget-text-editor\" data-id=\"5e315c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 9 Retention of title<\/h2><p>The goods remain the property of the seller until full payment has been made.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f77afc elementor-widget elementor-widget-text-editor\" data-id=\"7f77afc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 10 Liability<\/h2><p class=\"isSelectedEnd\">(1) The seller shall be liable without limitation:<\/p><ul data-spread=\"false\"><li><p class=\"isSelectedEnd\">in cases of wilful misconduct and gross negligence<\/p><\/li><li><p class=\"isSelectedEnd\">in cases of injury to life, limb or health<\/p><\/li><\/ul><p class=\"isSelectedEnd\">(2) In cases of slight negligence, the seller shall only be liable for breaches of material contractual obligations (cardinal obligations).<\/p><p>(3) In such cases, liability is limited to foreseeable, typical damage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99b6aad elementor-widget elementor-widget-text-editor\" data-id=\"99b6aad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 11 Dispute resolution<\/h2><p class=\"isSelectedEnd\">(1) The European Commission provides an online dispute resolution platform:<br \/><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p><p>(2) The seller is neither obliged nor willing to participate in any dispute resolution proceedings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef6311b elementor-widget elementor-widget-text-editor\" data-id=\"ef6311b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 12 Final provisions<\/h2><p class=\"isSelectedEnd\">(1) The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.<\/p><p class=\"isSelectedEnd\">(2) If the customer is a trader, a legal entity under public law or a special fund under public law, the place of jurisdiction shall be the seller\u2019s registered office.<\/p><p>(3) Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c490f9 elementor-widget elementor-widget-text-editor\" data-id=\"4c490f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a7 10 Lagerung von Instrumenten nach Reparatur, Wartung oder General\u00fcberholung<\/h2><p>\u00a7 10 Lagerung von Instrumenten nach Reparatur, Wartung oder General\u00fcberholung<\/p><p>(1) Der Kunde wird nach Fertigstellung einer Reparatur, Wartung oder General\u00fcberholung \u00fcber die Abholbereitschaft des Instruments informiert.<\/p><p>(2) Wird das Instrument nicht innerhalb von 20 Kalendertagen nach erfolgter Benachrichtigung abgeholt, ist die Musikinstrumente Freyer GmbH berechtigt, ab dem 21. Kalendertag Lagerkosten in H\u00f6he von **1 % des Rechnungsbetrages je angefangenen Kalendertag**, mindestens jedoch **3,00 \u20ac je Kalendertag**, zu berechnen.<\/p><p>(3) Bis zur vollst\u00e4ndigen Begleichung s\u00e4mtlicher Forderungen aus dem jeweiligen Auftrag steht der Musikinstrumente Freyer GmbH das gesetzliche Unternehmerpfandrecht zu. Die Verwertung des Pfandrechts richtet sich nach den gesetzlichen Vorschriften.<\/p><p>(4) Dem Kunden bleibt der Nachweis vorbehalten, dass kein oder ein wesentlich geringerer Aufwand entstanden ist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Allgemeine Gesch\u00e4ftsbedingungen (AGB) Holz- &amp; Blechblasinstrumente Simon FreyerDillinger Str. 62, 61381 Friedrichsdorf, Deutschland \u00a7 1 Geltungsbereich (1) Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten f\u00fcr alle Bestellungen, die Verbraucher und Unternehmer (nachfolgend \u201eKunde\u201c) \u00fcber den Online-Shop des Verk\u00e4ufers t\u00e4tigen. (2) Verbraucher im Sinne des \u00a7 13 BGB ist jede nat\u00fcrliche Person, die ein Rechtsgesch\u00e4ft zu Zwecken abschlie\u00dft, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4755","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AGB - musikinstrumente freyer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.musikinstrumente-freyer.de\/en\/agb\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB - musikinstrumente freyer\" \/>\n<meta property=\"og:description\" content=\"Allgemeine Gesch\u00e4ftsbedingungen (AGB) Holz- &amp; Blechblasinstrumente Simon FreyerDillinger Str. 62, 61381 Friedrichsdorf, Deutschland \u00a7 1 Geltungsbereich (1) Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) gelten f\u00fcr alle Bestellungen, die Verbraucher und Unternehmer (nachfolgend \u201eKunde\u201c) \u00fcber den Online-Shop des Verk\u00e4ufers t\u00e4tigen. 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